In a recent statement to members of its community, Sony Online Entertainment has encouraged users to change account details and secure them as soon as possible. The reason for this is a breach in their Planetside 2 European servers and player information has been taken by an undisclosed individual or organisation. The actual message sent out is as follows:
“We have ascertained that there was recently unauthorized third-party access to one of our systems. The possibility that your data (Email address and password) has been accessed by an unauthorized third party cannot be excluded,
We were able to detect the problem promptly and took all necessary action to rectify the issue. Your account data is encrypted with us for your security. Nevertheless, we have decided to take preventative measures in order to ensure the highest degree of security.”
“The security of your data is of paramount importance to us and we are continually working to ensure that our systems always comply with the most up-to-date security standards,” SoE promised.
“We apologise for any inconvenience caused and kindly ask for your patience and understanding.”
Any account which was effected by this recent security breach will be e-mailed by SOE and requested to change password details as a precaution. Furthermore in a largely preventative action some accounts have been suspended as a result of this but can be retrieved via the link here.
Steam users who bypass prosiebensat.1, who have been alleged in some news reports to have been the source of the problem, will likely be unaffected by would be wise to change their details none the less.
This is not the first major case of hacking which has affected Sony with the PSN disaster in which user information for those on the PlayStation Network was compromised.
Few details besides what is featured in the message above have yet been revealed.